Delivery & Return Policies

DELIVERIES

To make sure your arrangement arrives fresh and beautiful, we will attempt to confirm the delivery time with the recipient on the morning of the delivery date specified in the order. If more than one delivery attempt is needed, there will be an additional fee. 

RETURNS & REFUNDS

Lark & Lily Floral Co. takes great care to deliver the best florals for our customers and we want you to be delighted with your experience. Due to the perishable nature of the product, all fresh floral is non-refundable. If you are unsatisfied with your arrangement, please email hello@larkandlilyfloral.com within 24 hours of delivery so that we can attempt to resolve the issue.